Legal notice

• Return eligibility — conditions items must meet (unused, original packaging, tags attached, etc.)
• Return window — the timeframe customers have to return (e.g., "Returns accepted within 14 days of delivery")
• Non-returnable items — final sale, perishable, digital, or personalized items
• Refund method & timing — how refunds are issued (original payment, store credit) and how long they take
• Late or unauthorized returns — what happens if a customer ships back outside the window (like Kristin's situation) — e.g., "Items returned after the return window may be refused or subject to a restocking fee"
• Shipping responsibility — who pays return shipping
• Restocking fees — if applicable, the percentage charged

For your store (The Bargains Basement), given that you sell a mix of new, used, and discounted items, it would be especially useful to include language about:

• Final sale items (heavily discounted goods, personalized merchandise, and other groups as marked in the item)
• Condition requirements for used items being returned
• Your discretion to accept or refuse late returns